When my wife Diane passed away in January of this year, I had no hesitation in asking Dunstall’s to handle the funeral arrangements. I had already used their services a few years ago following the death of my mother and I had been hugely impressed by the professionalism and humanity displayed by all of their staff.
Dunstall’s is a longstanding Napier family company with the slogan “Where no two funerals are the same” and in this respect they certainly practise what they preach. I never had the impression that they treated my wife’s funeral as “just another job”. The relatively short time between the passing of a loved one and the funeral can be highly stressful and traumatic, as there are so many things to be put in place. I can safely say that this was kept to a minimum as a result of my decision to entrust the arrangements to Dunstall’s. The majority of the preparation for Diane’s funeral was done by Katherine, the youngest member of the business. She met with me in my home on a number of occasions to help me make the many decisions which need to be made in advance of a funeral. She was outstanding in her sensitive, efficient and caring approach. Not a single decision was made without consulting with me first.
Katherine liaised fully with the funeral celebrant to ensure that everything went as smoothly as possible on the day. She was also responsible for putting together a beautiful service sheet and a moving slideshow showing many of the highlights of Diane’s life.
I can honestly say that the funeral service far exceeded my expectations and Diane was given a superb farewell and her life was celebrated in a wonderful, fitting way. Many people amongst the large crowd who attended were full of praise for the ceremony, a number of them saying that it was the most impressive funeral service they had ever attended.
I will be forever grateful to Dunstall’s for the wonderful tribute they put together for my beloved wife. I take great comfort when reflecting on it now, knowing that Diane received the farewell she deserved.
Dunstall’s Funeral Services carry out their role with total professionalism, human warmth, caring and attention to detail and I recommend them without reservation.